Customer Service and Support
Customer service and support are available Monday-Thursday from 8:30AM-4:30PM and Friday from 8:30AM-11:30AM, Central time. We are closed on major holidays.Phone: 712-792-4238
Warranty and Returns
Our warranty is available here. Please note: all returned items may be subject to a 25% restocking fee.
All returns must be marked with an RMA number. Contact customer service to arrange any returns and receive an RMA number.
Please return all products as originally packaged.
Firearms, specifically, must be shipped in a hard case. If you do not ship your firearm in a hard case, we are required to sell you one before shipping it back.
Address
For packages shipped with UPS or FedEx:
Volquartsen
24276 240th Street
Carroll, IA 51401
For packages mailed with USPS:
Volquartsen
P.O. Box 397
Carroll, IA 51401
- General Information
- info@volquartsen.com
- Technical and Product Issues
- tech@volquartsen.com
- Customer Service
- customerservice@volquartsen.com
- Sales
- sales@volquartsen.com
- Website Issues/Suggestions
- webmaster@volquartsen.com