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Customer Solutions Group Shot 2022

Customer Service and Support

Customer service and support are available Monday-Friday from 8:30AM-4:30PM, Central time. We are closed on major holidays.

Phone: 712-792-4238

Warranty and Returns

Our warranty is available here. Please note: all returned items may be subject to a 25% restocking fee.

All returns must be marked with an RMA number. Contact customer service to arrange any returns and receive an RMA number.

Please return all products as originally packaged.

Firearms, specifically, must be shipped in a hard case. If you do not ship your firearm in a hard case, we are required to sell you one before shipping it back.

Address

For packages shipped with UPS or FedEx:
Volquartsen
24276 240th Street
Carroll, IA 51401

For packages mailed with USPS:
Volquartsen
P.O. Box 397
Carroll, IA 51401

Email

General Information
info@volquartsen.com
Technical and Product Issues
tech@volquartsen.com
Customer Service
customerservice@volquartsen.com
Sales
sales@volquartsen.com
Website Issues/Suggestions
webmaster@volquartsen.com

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